Welcome to Children's Services.

To Report Child Abuse or Neglect call: (209) 468-1333

What is Child Abuse?

  • Physical abuse
    • Any non-accidental act that results in physical injury (bruises, bite marks, burns, abrasions, lacerations, fractures, internal injuries)
    • Can be discipline that went too far and left bruises or otherwise injured a child
    • Shaken Baby Syndrome
  • Neglect
  • Emotional Abuse
    •  Belittling, screaming, threatening a child to the point that they withdraw, act out, have problems with basic functioning (eating, sleeping, concentrating at school, etc.)
    •  Exposing a child to violence (verbal or physical) in the home that leads to problems with basic functioning
  • Sexual Abuse
    •  An adult engaging in any sexual act with a minor
  • Failing to meet basic needs in terms of food, clothing, shelter, medical care or supervision
  • Failing to protect a child from someone abusing them in some way

The Independent Living Program is integrated with the Foster Care Program and is designed to prepare foster youth for life beyond foster care, which includes career, employment, educational and living arrangement goals.

The Guardianship program provides supervision and assessments for children placed in non-relative and probate guardianship's.

The Treatment Program provides out-of-home placements for children in need of group homes or specialized services for mental, emotional, behavioral or physical issues.

The Adoption program provides services for children needing permanent homes, adoptive home studies, and counsels parents relinquishing their child for adoption.

Please call (209) 465-KIDS (5437) if you are interested in adopting.


The Adoption Assistance Program (AAP) Program provides post-adoption resources to Adoptive Families and handles post adoption inquiries.

The Relative/Non-Relative Extended Family Member (NREFM) program completes assessments of potential placements for children in Relative/NREFM placements and conducts family finding efforts.

Intake and Assessment

  •  Takes reports of suspected child abuse and neglect
  • Responds to and investigates reports of suspected child abuse and neglect
    •  Within 24 hours for calls where children appear to be in immediate danger
    •  Within 10- days for all other calls requiring an in-person investigation
  •  Refers families to community agencies when the information provided does not rise to the level of an in-person CPS investigation
  •  Hold hearings when a person’s name is submitted to the Department of Justice due to a substantiated finding of abuse and they request a review. Download PDF.
  • Voluntary Family Maintenance
    •  Provides services to families where abuse or neglect has occurred and the risk of future abuse or neglect is high.
    • Goal is to safely maintain children in their home
    •  Participation in the program is voluntary, but if the family agrees to participate they must comply with services listed in a case plan.
  •   Child and Family Team (CFT’s)
    • The CFT program started on January 1 2017 in an effort to include the family and their natural supports in decisions such as placement, possible removals as it pertains to children’s safety, and the development of the family’s case plan.  
    • Through the CFT process the family, their natural supports and CPS Social workers identify supports and services that are needed to achieve permanency, enable a child to live in the least restrictive family setting, and promote normal childhood experiences.
    • A team is created with the support of an engager who will help the parents and the minors identify their natural supports, to be included on the Child and Family Team.
    • A meeting will be facilitated by a skilled and trained facilitator who will meet with the family, their natural supports, service providers and CPS Social Worker, as a neutral party ensuring that the voice of everyone is heard at the table.
    • Meetings can occur at any time, as needed or called by one of the members of the CFT. However, they need to be held every six-months at the least.
  • Child Advocacy Center
    •  Conducts forensic interviews of children who have experienced severe abuse
    •  Has a multidisciplinary team comprised of representatives from the District Attorney’s Office, Mental Health, San Joaquin General Hospital, Child Protective Services, all county law enforcement jurisdictions, Victim Witness, Women’s Center – Youth and Family Services and the Department of Justice that meets monthly
  • Transportation
    •  Assist with transportation needs of children and
      adults working with CPS as necessary to medical appointments, visits, court ordered programs, etc.
      Satellite Shelter
    •  Children under the age of 6 cannot be housed at Mary Graham Children’s
      Shelter and thus need alternate temporary placement. Staff in this unit serve Satellite Shelter Foster homes which provide a short-term family-style alternate living arrangement until a longer term plan is developed for the child
      Placement Facilitators
    •  Work with case carrying social workers to move children into appropriate long term placements, and to assist social workers when it is learned that a child is struggling in their current placement and may not be able to remain in the home.
    •  Participate in team decision making meetings to talk about the needs of the child and once a potential home is identified they arrange pre-placement visits

Helpful Numbers

Child Abuse Hotline

(209) 468-1333

Elder Abuse

(209) 468-3780 or
(888) 800-4800

Fraud Hotline

(209) 953-7733