OMBUDSMAN VOLUNTEERS

You can make a difference in our community while making new friends, developing new skills, and having fun. Volunteers are needed for the San Joaquin County Long Term Care Ombudsman Program. Ombudsman volunteers are trained and State certified to work with residents, staff and families to investigate and resolve complaints and problems in long term care facilities, such as Skilled Nursing and Assisted Living. They work as mediators, resolving complaints on resident's rights, neglect and abuse, dietary needs, activity programs, finanacial matters, Advanced Health care Directives and more. Ombudsman is a free and confidential service. If you are interested in becoming a volunteer and want to know how to get involved, please call 209-468-3785.

Health insurance counseling & advocacy program- hicap volunteer

HICAP counselors advise Medicare beneficiaries and their families on Medicare issues and questions during one-hour, in person appointments. Counseling sessions are held during business hours at local counseling sites. HICAP counselors assist with a variety of topics including helping individuals who are new to Medicare with their coverage options and choices, comparing Medicare Supplement (Medigap) plans and policies, comparing local Medicare health and drug plan choices, and explaining their Medicare rights. Counselors are also trained to identify issues that may be appropriate for appeal and legal representation. For more information or to sign up, click here: https://www.hicapservices.net/volunteer.